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Joanna Head 200Joanna Hsu

Joanna is a highly experienced management coach, corporate facilitator, and strategy implementation consultant. She has worked in Canada, Taiwan, Hong Kong and China, and has extensive corporate and management experience. Her clients include senior executives at the Vice President and Director levels, as well as managers and professionals of multi-national corporations and local companies.

Corporate / Consulting Experience

With more than 25 years of corporate experience, Joanna’s background included being (1) an Information Technology Consultant in Canada in the 1970’s, (2) a Stock Broker and a Branch Manager of a Securities Brokerage firm in Canada in the 1980’s, (3) a Director of China Business Development, the Vice President and Regional Head of Quality and the Vice President, Regional Head of Human Resources Development of American Express covering 13 markets in Japan/Pacific/Asia/Australia in the 1990’s, based in Taiwan and Hong Kong.

Her business and management expertise range from leadership advisory, regional management, business implementation strategy, project management, customer data mining, service quality, supply chain management, and management effectiveness development. Her diverse background enhances her ability to identify management issues and assist in implementation of opportunities and changes; and more importantly, in getting results through people and in developing people through results.

Specialized Interest

Joanna's focus has been enhancing the bottom line via coaching, facilitation and training related to management of employee effectiveness, customer satisfaction, and process efficiency. Her areas of specialty include crossing cultural boundaries and improving process, project and team performance.

Professional Accreditations

  • Corporate Coaching Program of Corporate Coach U International
  • NLP Practitioner by NLP Comprehensive of Denver, Colorado, USA
  • NLP Master Practitioner by NLP University of Santa Cruz, California, USA
  • NLP Train the Trainer by NLP Comprehensive
  • The Coaching Clinic – a coaching skills training program for Managers and Coaches
  • Think On Your Feet – a thinking and communication training program
  • Words That Change Minds – a language and behaviour profiling tool training program
  • Accredited in a number of psychometric instruments including: (1) Myers Briggs Type Indicator (MBTI), (2) CPBA – Certified Professional Analyst (DISC), (3) CPVA – Certified Professional Value Analyst (PIAV), (4) Personal Coaching Style Indicator (PCSI), (5) Strength Deployment Inventory (SDI), (6) Team Management System (TMS)